Losing my religion...

I'm feeling a Martin Luther moment coming on. The problem seems to be SPEED. ITIL processes are too slow and bureaucratic to cope with rapid change (who the hell wants to wait a week for a CAB these days???)

Posted from Blogium for iPhone

Square peg in a slit

I'm sitting here at the current client co working on processes that they need but don't want because the last process they needed didn't work (spectacularly) - those processes were ITIL. I feel a seismic shift coming on.....

Posted from Blogium for iPhone