Conference time: the end for another year.

I've survived both the conference and the dinner. I've met old and new acquaintances, gathered brochures and freebies, and sat through many presentations. These 2 days weren't only for networking but also to study trends and decide which way I need to take my business in order to keep in contract. And the main trend that came up this year is cloud computing: how to implement it and how to manage it.

So now I need to sit back and think how I can create an offering that will keep me attractive in the now cloudy world of ITSM.

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